Receptionist

Present a neat, professional appearance and maintain a well-groomed look in uniform.

Have good communication skills, a friendly and service-oriented attitude, a strong sense of responsibility, and good teamwork skills.

Good English communication skills to communicate with and support foreign residents and tenants.

Welcome residents, tenants, and visitors in a friendly and professional manner.

Answer and transfer calls to the appropriate departments; receive, sort, and deliver mail, parcels, and invoices to tenants in a timely manner.

Receive required documents (passport/ID card/visa) for temporary residence registration and manage the handover of keys and access cards in accordance with procedures.

Receive maintenance requests, coordinate with the Engineering team for resolution, and provide feedback to customers; record and report complaints to the Manager.

Maintain the daily logbook, complete shift handovers, and prepare weekly/monthly reports as required.