HR Senior Staff (Acting Manager) – Training/Operations

• Bachelor’s degree in Human Resources, Business Administration, or related fields.
• Minimum 3–5 years of HR experience, with clear strengths in either Training or HR Operations.
• Experience in office buildings, apartments, or shopping mall environments is a strong advantage.
• Good communication skills with the ability to work cross-functionally and independently.
• Proficient in English for daily work and capable of working effectively with MS Office, especially PowerPoint for training, reporting, and presentations.

1. Training Focus

• Develop, implement, and regularly update training plans for building and shopping mall operation teams in line with company direction.
• Organize internal training programs including customer service, safety & fire prevention, operational SOPs, management skills, and soft skills.
• Coordinate with internal stakeholders and external training providers for mandatory, technical, and compliance training programs.
• Monitor and evaluate training effectiveness through feedback, assessments, and post-training performance.
• Manage training records, reports, and propose improvements to training programs based on operational needs.

2. Operations Focus

• Manage and control HR operational processes including attendance, labor contracts, employee discipline, and internal compliance.
• Coordinate with other departments to address daily HR issues as they arise
• Support KPI implementation, periodic performance evaluations, and monitoring of HR policy compliance.
• Participate in employee relations cases, complaints handling, and support a stable working environment.

3.Report & Management

• Prepare reports on training programs implementation, training procedures, and related costs.
• Monitor and regularly update labor laws and regulations related to employees.
• Timely report labor-related issues and propose appropriate solutions to ensure harmony between the Company and employees.
• Coordinate to review and monitor employee benefits payments, including salary, bonus, and welfare.

Benefits:

• The starting salary is negotiable, competitive, with periodic flexible salary increases
• Pay all kinds of insurance according to state regulations, add private insurance
• Other attractive employee benefits with stable and good working enviroment